BigD
Senior Member
- Joined
- Oct 16, 2004
- Messages
- 220
- Reaction score
- 368
Actual dialog of a former Wordperfect Customer Support employee:
"Wordperfect Customer Support; may I help you?"
"Yes, well, I'm having trouble with WordPerfect."
"What sort of trouble?"
"Well, I was just typing along, and all of a sudden the words went away."
"Went away?"
"They disappeared."
"Hmm. So what does your screen look like now?"
"Nothing."
"Nothing?"
"It's blank; it won't accept anything when I type."
"Are you still in WordPerfect, or did you get out?"
"How do I tell?"
"Can you see the C: prompt on the screen?"
"What's a sea-prompt?"
"Never mind. Can you move the cursor around on the screen?"
"There isn't any cursor: I told you, it won't accept anything I type."
"Does your monitor have a power indicator?"
"What's a monitor?"
"It's the thing with the screen on it that looks like a TV.
"Does it have a little light that tells you when it's on?"
"I don't know."
"Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that?"
"Yes, I think so."
"Great! Follow the cord to the plug, and tell me if it's plugged into the wall."
"Yes, it is."
"When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one?"
"No."
"Well, there are. I need you to look back there again and find the other cable."
"Okay, here it is."
"Follow it for me, and tell me if it's plugged securely into the back of your computer."
"I can't reach."
"Uh huh. Well, can you see if it is?"
"No."
"Even if you maybe put your knee on something and lean way over?"
"Oh, it's not because I don't have the right angle-it's because it's dark."
"Dark?"
"Yes-the office light is off, and the only light I have is coming in from the window."
"Well, turn on the office light then."
"I can't."
"No? Why not?"
"Because there's a power outage."
"A power... A power outage? Aha! Okay, we've got it licked now. Do you still have the boxes and manuals and packing stuff your computer came in?"
"Well, yes, I keep them in the closet."
"Good! Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from."
"Really? Is it that bad?"
"Yes, I'm afraid it is."
"Well, all right then, I suppose. What do I tell them?"
"Tell them you're too stupid to own a computer."
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Redneck Computer Lingo
"Hard drive" -- Trying to climb a steep, muddy hill with 3 flat tires and pulling a trailer load of fertilizer.
"Keyboard" ---- Place to hang your truck keys.
"Window" ------ Place in the truck to hang your guns.
"Floppy" ------ When you run out of Polygrip.
"Modem" ------- How you got rid of your dandelions.
"ROM" --------- Delicious when you mix it with coca cola.
"Byte" -------- First word in a kiss-off phrase.
"Reboot" ------ What you do when the first pair gets covered with barnyard stuff.
"Network" ----- Activity meant to provide bait for your trot line.
"Mouse" ------- Fuzzy, soft thing you stuff in your beer bottle in order to get a free case.
"LAN" -------- To borrow as in, "Hey Delbert! LAN me yore truck."
"Cursor" ------ What some guys do when they are mad at their wife and/or girlfriend.
"bit" --------- A wager as in, "I bit you can't spit that watermelon seed across the porch longways."
"digital control" -- What yore fingers do on the TV remote.
"packet" ------ What you do to a suitcase or Wal-Mart bag before a trip
-------------------------------------------------------------------------------------------
New Software System
This memo is to announce the development of a new software system which will be Year 2000 compliant. This program is known as "Millennia Year Application Software System" (MYASS).
Next Monday there will be a meeting in which I will show MYASS to everyone. We will hold demonstrations throughout the month so that all employees will have an opportunity to get a good look at MYASS.
We have not addressed networking aspects yet, so currently only one person at a time can use MYASS. This restriction will be removed after MYASS expands.
Some employees have begun using the program already. This morning I walked into a subordinate's office and was not surprised to find that he had his nose buried in MYASS.
Some of the less technical people may be somewhat afraid of MYASS. Last week my secretary said to me, "I'm a little nervous, I never put anything in MYASS before." I helped her through the first time and afterward she admitted that it was relatively painless and she was actually looking forward to doing it again, and was even ready to kiss MYASS.
There have been concerns over the virus that was found in MYASS upon initial installation, but the virus has been eliminated and we were able to save MYASS. In the future, however, protection will be required prior to entering MYASS.
This database will encompass all information associated with the business. As you begin using the program, feel free to put anything you want in MYASS.
As MYASS grows larger, we envision a time when it will be commonplace for a supervisor to hand work to an employee and say, "here, stick this in MYASS."
It will be a great day when we need data quickly and our employees can respond, "Here it is, I just pulled it out of MYASS."
"Wordperfect Customer Support; may I help you?"
"Yes, well, I'm having trouble with WordPerfect."
"What sort of trouble?"
"Well, I was just typing along, and all of a sudden the words went away."
"Went away?"
"They disappeared."
"Hmm. So what does your screen look like now?"
"Nothing."
"Nothing?"
"It's blank; it won't accept anything when I type."
"Are you still in WordPerfect, or did you get out?"
"How do I tell?"
"Can you see the C: prompt on the screen?"
"What's a sea-prompt?"
"Never mind. Can you move the cursor around on the screen?"
"There isn't any cursor: I told you, it won't accept anything I type."
"Does your monitor have a power indicator?"
"What's a monitor?"
"It's the thing with the screen on it that looks like a TV.
"Does it have a little light that tells you when it's on?"
"I don't know."
"Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that?"
"Yes, I think so."
"Great! Follow the cord to the plug, and tell me if it's plugged into the wall."
"Yes, it is."
"When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one?"
"No."
"Well, there are. I need you to look back there again and find the other cable."
"Okay, here it is."
"Follow it for me, and tell me if it's plugged securely into the back of your computer."
"I can't reach."
"Uh huh. Well, can you see if it is?"
"No."
"Even if you maybe put your knee on something and lean way over?"
"Oh, it's not because I don't have the right angle-it's because it's dark."
"Dark?"
"Yes-the office light is off, and the only light I have is coming in from the window."
"Well, turn on the office light then."
"I can't."
"No? Why not?"
"Because there's a power outage."
"A power... A power outage? Aha! Okay, we've got it licked now. Do you still have the boxes and manuals and packing stuff your computer came in?"
"Well, yes, I keep them in the closet."
"Good! Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from."
"Really? Is it that bad?"
"Yes, I'm afraid it is."
"Well, all right then, I suppose. What do I tell them?"
"Tell them you're too stupid to own a computer."
-------------------------------------------------------------------------------------------
Redneck Computer Lingo
"Hard drive" -- Trying to climb a steep, muddy hill with 3 flat tires and pulling a trailer load of fertilizer.
"Keyboard" ---- Place to hang your truck keys.
"Window" ------ Place in the truck to hang your guns.
"Floppy" ------ When you run out of Polygrip.
"Modem" ------- How you got rid of your dandelions.
"ROM" --------- Delicious when you mix it with coca cola.
"Byte" -------- First word in a kiss-off phrase.
"Reboot" ------ What you do when the first pair gets covered with barnyard stuff.
"Network" ----- Activity meant to provide bait for your trot line.
"Mouse" ------- Fuzzy, soft thing you stuff in your beer bottle in order to get a free case.
"LAN" -------- To borrow as in, "Hey Delbert! LAN me yore truck."
"Cursor" ------ What some guys do when they are mad at their wife and/or girlfriend.
"bit" --------- A wager as in, "I bit you can't spit that watermelon seed across the porch longways."
"digital control" -- What yore fingers do on the TV remote.
"packet" ------ What you do to a suitcase or Wal-Mart bag before a trip
-------------------------------------------------------------------------------------------
New Software System
This memo is to announce the development of a new software system which will be Year 2000 compliant. This program is known as "Millennia Year Application Software System" (MYASS).
Next Monday there will be a meeting in which I will show MYASS to everyone. We will hold demonstrations throughout the month so that all employees will have an opportunity to get a good look at MYASS.
We have not addressed networking aspects yet, so currently only one person at a time can use MYASS. This restriction will be removed after MYASS expands.
Some employees have begun using the program already. This morning I walked into a subordinate's office and was not surprised to find that he had his nose buried in MYASS.
Some of the less technical people may be somewhat afraid of MYASS. Last week my secretary said to me, "I'm a little nervous, I never put anything in MYASS before." I helped her through the first time and afterward she admitted that it was relatively painless and she was actually looking forward to doing it again, and was even ready to kiss MYASS.
There have been concerns over the virus that was found in MYASS upon initial installation, but the virus has been eliminated and we were able to save MYASS. In the future, however, protection will be required prior to entering MYASS.
This database will encompass all information associated with the business. As you begin using the program, feel free to put anything you want in MYASS.
As MYASS grows larger, we envision a time when it will be commonplace for a supervisor to hand work to an employee and say, "here, stick this in MYASS."
It will be a great day when we need data quickly and our employees can respond, "Here it is, I just pulled it out of MYASS."